I had many people contacting me on Qoorio, mostly first-time tech entrepreneurs, and they often struggle with a situation I want to speak about. Founders come up with a great idea, have a lot of enthusiasm, implement the minimal viable product, launch it to the market, and nothing happens. Customers are not using their product or service as much as they initially thought. They start doubting themselves and their vision. Enthusiasm is replaced with a fear of failure. Fear increases levels of stress, decision-making process gets impaired, and focus on quick fixes increases. Time goes by, reality does not change, there is little significant change in traction of their products or services. This sometimes turns to a doom cycle, which leads to a shut down of the business, even if it was the most brilliant idea. I have seen that multiple times as an outsider. I have experienced that as an insider. Well, the thing is that it is very rare to release an MVP and get it to work immediately. I was lucky in my previous company (Vinted) that this happened. However, this is not the case for Qoorio, and it is a huge learning for all of us. We released the first MVP in July 2019, we got some controversial feedback. Apple was rejecting our app because they assumed we are a paid companionship app. It turned out that the first page of the app had profiles of women and prices meeting them for their knowledge. Our principal engineer was freaking out and thought the business is a done deal. We received a lot of attention from local PR as being a paid celebrity dating app. It started as one celebrity announced that they are happy to meet their fans for money. On the other hand, there was a handful number of people who understood our concept and tried it multiple times. And were very happy with the experience. We learned that those were our target people – intellectual individuals, willing to learn from each other. Time was passing by, but the group of people using our app was not increasing as much as we anticipated. Feedback was consistent: service is unique and refreshing. So why is it not growing organically? Something was clearly missing in our understanding, which could unlock the growth. We spoke to different users and looked at the data. We realized that most meetings happened among people who already trusted open humans in advance but did not necessarily know them personally. There was little interest in profiles of people they didn't know earlier, so they could not trust them. How to trust somebody you don't know that you can learn from them something you don't know, yet looking for? We came up with the second iteration of the product. We improved profiles of open humans so they can specify the topics they are happy to share about with the rest of the community. This improved the situation, we noticed that people who didn't know each other in advance started contacting each other. However, the positive impact was far below what we were looking for. How to create a feeling of trust close to somebody you know well of a stranger you find on Qoorio? We realized that having topics is not enough. Often they are quite broad and general and do not necessarily create a feeling we want to create. I would say they solve 2% of what we want to solve. However, they are not enough to create an intellectual and emotional portrait of somebody one can trust. That's why we are not working hard on the third iteration of Qoorio. In addition to having topics in profiles, we are creating new tools to share an unlimited number of insights for any topic. We believe that this will be a better way to open humans to express their portraits of knowledge & personality. Are we done with it? Not at all, we are only halfway. Is this going to be the answer to our vision' human to human learning network'? I don't think so. I believe it is a never-ending journey. However, this journey gives us valuable feedback from our users about what to build and what to not build. Thank you, everyone, who is the part of Qoorio! Please let me know in your comments: - what do you like about Qoorio? - what you don't like about Qoorio? - what do you think is the most critical one thing we should do next? Stay qoorios!
1 shared

No comments yet
Be the first to comment

Download Qoorio to comment, talk & learn
Learn more by discovering other insights
What’s the next big thing for Qoorio? That is the question I was discussing with one of my colleagues yesterday. We initially started with a simple app that allows people to buy & sell their knowledge. It worked partially because only a few people were receiving requests for their knowledge from strangers. Today we are moving to a much more sophisticated product, our current big bet. Instead of being a simple knowledge trading app, we are becoming a human to human learning network. We are adding features so people can express their thoughts and stories through the app and learn from and about each other by reading those stories. And if they want to go deeper, they can do that by arranging a 1:1 talk. I feel this is huge. Recently I tried the old version of Qoorio and then a current one - and, indeed, the current one is more alive, more human, more interesting. Very qoorious to see what will be the impact once we finish the transformation. However, our journey will not be finished, and we will need to keep innovating and to come up with a bet on the next big thing. What is that thing? We don’t know yet. However, we are looking at one particular element of Qoorio experience. As we are creating tools for people to express their stories through insights, we see some people already are engaged in it. However, we feel that many people struggle to create & share their insights. Why? They say they don’t know what to write or think they have nothing to say. On the other hand, every human being is an endless book, and everyone has endless things to say. How to open that book? I can relate to people who don’t know what to write on Qoorio, and I haven’t shared anything meaningful for about a week. Is it true that I have nothing to share? We are building Qoorio, so many things are happening every day, and for sure, there should be something to share. I have a topic ‘Building Qoorio’ on my profile. So far, it has only two insights, nonetheless, we are building it for 1.5+ years. I could use this topic and just document my thoughts every few days. Just like I am doing it now. I also noticed one person has created a topic ‘My startup journey’ and has shared his thoughts on his journey. That was lovely. My colleague said that he will create a topic ‘Boating’ and will document his journey from never boating to having a boat license and boating many times. I would read that with pleasure. Does authentic storytelling, documenting & sharing your thoughts, journey, events can be an answer to the question of what to share on Qoorio? I don’t know yet, qoorious to learn what do you think about it?

Justas JanauskasCEO @ Qoorio
Videos are coming soon. And web is planned after we figure out product on mobile.
View 1 more comment
What are the fundamental approaches for building consumer networks from the ground-up? I listen a few times to an interview with Reid Hoffman, founder of LinkedIn. He spoke about many things, but one thing stroke me as an inspiration. I have decided to write down my thoughts so I could re-read them at any time later. Raid spoke about a framework he used to operate the early stage of a social network such as LinkedIn. It is something I was looking for some time. He says that not only VCs should have an investment thesis, but social entrepreneurs as well. So, what is this thesis? 1. A clearly articulated set of believes about the way the world is becoming. 2. Where would the role of your product or service role in that world be? How and why the world will benefit from your product or service? 3. What are you going successfully to do to enable that role? It helps to decide whether to accelerate the growth, step back, do a micro/macro pivot, and make other decisions on the next bets of the company. At Qoorio, we already operate on "the next bet" principle, however, not in that sophisticated way, as he suggests. The elements of this thesis may sound very abstract. And they should be, as the thesis itself is a set of answers to those questions put into a coherent story. For LinkedIn, that was the following on high-level: 1. Every professional should have a public identity. 2. That would make the world much better for everyone. For individuals, because they would be able to find better jobs. For companies, because they will have to become better employers, have more compelling missions, would be able to attract better talent. And for industries, because different companies will compete for talent. 3. LinkedIn had to get people to start establishing profiles and, most important, invent the way so that people would invite other people – the viral mechanism. And this viral mechanism is THE MOST important element of the business. Such an investment thesis is the starting point of the company. Based on that, the company implements the product or service, the viral mechanism (which allows people to invite other people), and onboards the first users. After that, it is usual that things don't work as expected. Based on all learnings, you tweak the thesis, replace false beliefs with what you have learned about the reality, and come up with an updated thesis. Once you have an updated thesis, you tweak the product, viral mechanism, and onboard more new users again. Then repeat the cycle again and again. Each iteration is an iteration of learning. The faster you iterate and learn, the better chances of success you have. That's why Raid argues that being able to learn fast is the key quality of the team of such environments of building social networks. Thank you, Reid Hoffman, very insightful! An open question to readers: what would motivate you to invite other people to Qoorio, and how Qoorio has to change so you will do that? Listen to the full interview here: https://greatness.floodgate.com/episodes/reid-hoffman-the-network-philosopher-king

Miglė Andrulionytė asked: “Justinai, it’s been some time I wanted to ask you about Qoorio. So you had the idea (I believe you must have them all the time), something made you take this one further. Without resources, where or how would you begin?” Me: I believe everyone has all kinds of different ideas, and only some are taken further and converted to companies. Some with me, I have too many ideas, however, bet only on a few. So how to decide? I believe everyone has their own way of deciding, including me. Reflecting on my Qoorio experience, I see that it all starts with a story of how to explain the idea to people around you. Usually to my friends and people I know. To me it is always hard at the beginning to express the concept, storytelling is not my strongest skill, the story rarely ‘flows’, often people don’t understand what I am trying to say. Sometimes they think I am delusional, which I am completely fine with. Every time people think that my story does not make sense, it is a great piece of information to be qoorious about and to understand why they feel so, realize your own blind spots, and slightly adjust the story, in a way you think it would make more sense to more people. Then I repeat this exercise many times. Like for a year. And then, on a very rare occasion somebody will react to your story like ‘wow, this is a brilliant idea’. Those people are the first believers of your idea. Those people might become your founding team. Once you have a group of people who are so sold on the idea that they are ready to quit their jobs and start working on it, then it is “THE MOMENT” you were asking in your question. Exciting?! Not necessary, because you need to get financial resources to start with. I got them from my own savings, my friends, and my network. The same way, as with your first believers, you need to find people with money and make them your believers, so they can invest in your team with their own cash. Oh, and don’t forget to pay yourself and your founding team as little as possible (or nothing), so you can have a longer runway of your new business with the cash you have. Having trouble achieving that? Iterate on your story, meet different people, tell your improved story, and look for your co-founders, core employees, and future investors. And repeat. The better relationships you have created with more people in your past, the better chances of fundraising you have. So, don’t be a smart-ass and be kind and respectful when interacting with every single one. N.B. This is an experimental insight. What is the experiment? Instead of broadcasting insights based on what you think is interesting, broadcast them based on what people want to learn from you. Do you think it is a good idea? Let me know in the comments. Also, if you like to ask me more questions, do that from my profile. If you like the experiment and would like to be asked, let us know! Photo below: the first three believers:)

Justas JanauskasCEO @ Qoorio
Miglė Andrulionytė tell it to Qoorio community, and get more views on it:)
View 6 more comments
Good morning, dear qooriors! Growing, learning and self-development start with curiosity. Curiosity begins with the right questions. Answers come easier when those questions are asked the right people. 1. If you could ask anyone in this community any question on their experience, who would it be, and what would you ask? Please leave it in the comments below. 2. If you could ask me anything, what your question will be? Happy to share my knowledge on founders’ live, fundraising, building companies, unicorns, and more (see my profile). Please ask in comments, I will try to answer (publicly).

Justas JanauskasCEO @ Qoorio
Thomas, definetely voice tech can remove a lot of friction in many cases when people cannot look at the screen or type (tranzit, gym, etc), and has a big potential for Qoorio as well. On the other hand, not today, as before optimizing interactions we need to figure out the best fundamentals for value add interactions.
View 8 more comments
Apple is keeping our app "In Review" for 4 weeks already. They don't tell us if there is a problem or what is happening. They do not communicate anything to us, except "please wait". Many great new features are lagging behind to be delivered to our cozy community. We can do nothing, just wait. No issues with Google Play. Years ago, I used to be a huge fan of Apple's brand, believing in their company & what they do. This belief started to fade out a few years gradually, going down from feelings of excitement to hate. It is interesting to observe how my personal relationship with a brand is changing over time. Also, Apple developers are forced to use Apple Pay solutions in many cases (like selling digital goods) in their apps, and Apple does not allow any other payment providers. No issues with Google Play. Oh, by the way, if you use Apple Pay, you pay up to 30% of the commission fee, which is a total rip-off. Recently I read an article that the EU is starting a process to put an end this foully. Of course, it will take years to complete it, but at least someone is taking care of it. Read the article here: https://www.theguardian.com/business/nils-pratley-on-finance/2020/jun/16/the-eus-bite-at-apple-could-prove-to-be-a-game-changer So, what's the moral of the story? The more you abuse your power, the more angry people you will get, and the stronger resistance you will create from the market. Nobody can win against the market, so instead of continuing your abuse, just stop doing that. Agree or disagree?

Next Wednesday, 7pm GMT+3, join Giedrė Rajuncė and me for a live stream on Qoorio Facebook. We’ll speak about personal brand, what it is, that you are a brand, and how to make money out of it. See you soon! 💪🤘🦀

Stephen BrooksEntrepreneur & Acapella Singer
Exciting 😊
View 2 more comments
Humans learn most effectively from other humans. This has been the only education available for hundreds of thousands of years. This is how children learn from their parents. This is how our society should function, but in the past hundred or so years, we industrialized education with a one-size-fits-all approach. We believe that everyone will have to learn all their lives in the future. It will not be enough to hold a degree. The speed of change will only accelerate in the future, thus increasing the demand for new skills to adapt to ever-changing reality. If someone stops learning, they lose their competitiveness in the market and are pushed out. People are kind beings by nature, and 90% of humans would love to provide 30-60 minutes of their attention and experience to somebody who needs it. Before Qoorio, people were able to learn only from a close circle of people surrounding them – family, friends, colleagues, and their friends. Qoorio's vision is to change that and to enable human-to-human learning from anyone in the world, not only from the close social circle. How? By creating a platform where anyone can join and create their rich profiles with all kinds of topics and insights, they learn over their lives. A platform where anyone can set clear options on how, when, and to whom they can add value. By meeting online or offline, for free, for a donation, or for a monetary reward. That's the Qoorio app. This story is the starting point of Qoorio's long journey, and we are only at its beginning. Let me know what do you think of it?
Andrius Janauskas on Building QoorioLead Software Engineer @ Qoorio3 months ago
Qoorio app uses a lot of open source libraries. One of the great things about open source is the ability to collaborate with the rest of the community on common problems facing us. One of the open source libraries Qoorio uses extensively is react-navigation which is primarily responsible for screen presentation, animation and history management. Few months ago we migrated to newest version of react navigation, however we soon found out it contained a bug that could potentially affect our customers. Since react-navigation library is an open source we were able to track down the root cause of the issue and fix it - not only for ourselves but for other developers using the same library. https://github.com/react-navigation/react-navigation/pull/7898
fix: finish stack animation on CANCELLED event by ajanauskas · Pull Request #7898 · react-navigation/react-navigation
my Qoorio success story: group experience While Qoorio is currently associated for knowledge sharing between two people, I found a case where I wanted to hack the system a bit and experiment how would knowledge sharing work with multiple people. You see, while building our product once in a while we like to get out of our own juices and invite complete stranger to get some answers about user journey of buying new home. In this case the stranger was Danielius, charming and detail oriented Qoorio engineer. I just had to meet him because we share the same surname, we both code and wear glassses, and we have 100 Facebook friends in common, so I thought that we must be cousins or smth. I also figured - he could also spice it up (no pun intented) our meeting by showing how to cook best burgers at home. So I reached out and asked if he could come over. He agreed and I went some grocery shopping to beef it up. The results? First, the value of sharing knowledge was much higher, because he shared his authentic thoughts about questions we cared, and we could ALL interact and ask questions. That may also a be a problem - getting in front of group strangers might be humiliating, especially if you intravert. But I think Danielius held it well, right? :) What went well? I think it was good decision to set up event in home environment, rather than in office, because it was more informal and allowed us more ways to engage and interact - in our case cook. Meeting new perspectives, learning new sills is something fun in general, and I believe the entire group enjoyed the experience and got inspired - wether its about burgers, or about real estate. What I would do differently next time? First, I would add more structure. The more people, the more buzz and chaos, which you need to account for and add extra time. Second, I would also set up more context what is expected from us a group, and our guest upfront to reduce potential stress. We also had this fuzzy moment where it was not clear whether our official time was over or we should just continue hanging out. And that was my group experience at Qoorio. What was your corkiest and the mos unique experience from Qoorio meetings?

Mangirdas AdomaitisArtificial inteligence, Data science
Group experience sounds interesting. My funny one was when we both mixed up timezones. Meet was still success - just 2h earlier.
View 1 more comment
Justas from Qoorio asked: “Vilius, you were a very successful engineer, had a great position at Facebook. What made you come back to Lithuania and start your own company in real estate?” Me: In short, when my qooriosity to approach some problems in real estate industry became bigger than excitement to work on solutions at my organization at Facebook that was the moment when I decided to quit and start my own business. First, I am not outsider in real estate business. Back in 2006, I was market analyst for the biggest real estate development company in Lithuania. I knew what are the biggest pain-points (not vitamins) while working on my daily tasks. For example, one of the challenges is to collect market intelligence efficiently: track your competitors, their sales, determine market trends. When I started my business in 2018, I knew exactly what needs to be built and the journey was much straighter. Today the business is growing, adding new customers every month an expanding range of services. For almost 10 years I thought spending so much time in unrelated industry (I am software engineer) was wasteful, but now I find it super valuable. Second, throughout 7 years of career at Facebook, I gathered enough experience which I need to build new product. I grew up corporate ladder to become senior engineer and also tried management role. I took advantage of many training programs - one of key advantages of big-tech to get new skills. I worked with some of the most talented data scientists, product designers, researchers in the world and learned from them. I also have adapted culture from Facebook - good things take stamina and time to build. CityNow, new construction map I currently work, will take years to perfect - but I am commited to work it out :) Last, It felt that its time to give back to community where I grew up - starting from Vilnius, my hometown. It felt that I was net gainer from growing here (free education, medical insurance, no student debts, etc) and decided to contribute back by sharing my knowledge of building products, helping other to choose their dream home, and maybe - inspire someone else to go back to Lithuania and make impact.

Justas JanauskasCEO @ Qoorio
Very inspiring, Vilius!
A nice essay about the evolution of marketplaces by Li Jin and Andrew Chen, both investors @ A16Z. The first thing they say that the next trillion-dollar opportunity lies in services vs. goods. Why? In the past twenty years, we’ve transformed the way people buy goods online, and in the process created Amazon, eBay, JD.com, Alibaba, and other e-commerce giants, accounting for trillions of dollars in market capitalization. The next era will do the same to the $9.7 trillion U.S. consumer service economy, through discontinuous innovations in AI and automation, new marketplace paradigms, and overcoming regulatory capture. The service economy lags: while services make up 69% of national consumer spending, the Bureau of Economic Analysis estimated that just 7% of services were primarily digital, meaning they utilized the internet to conduct transactions. There is a clear trend that software is eating the service economy, but it’s been slow, and they unpack the reasons for that in the article. They also cover how marketplaces were evolving over the last decades, essentially in 4 eras: 1. The Listings Era (1990s). These marketplaces were the digital version of the Yellow Pages, enabling visibility into which service providers existed, but placing the onus on the user to assess providers, contact them, arrange times to meet, and transact. 2. The Unbundled Craigslist Era (2000s). Companies iterated on the horizontal marketplace model by focusing on a specific sub-vertical, enabling them to offer features tailored to a specific industry. 3. The ‘Uber for X’ Era (2009-2015). In the early 2010s, a wave of on-demand marketplaces for simple services arose, including transportation, food delivery, and valet parking. These marketplaces were enabled by widespread mobile adoption, making it possible to book a service or accept a job with the tap of a button. 4. The Managed Marketplace Era (Mid-2010s). Managed marketplaces take on additional work of actually influencing or managing the service experience, and in doing so, create a step-function improvement in the customer experience. Rather than just enabling customers to discover and build trust with the end provider, these marketplaces take on the work of actually creating trust. The big question is, what’s next? My answer is Qoorio. Watch the interview here: https://www.youtube.com/watch?v=zl14Ty5-0Ko Read the article here: https://a16z.com/2018/11/27/services-marketplaces-service-economy-evolution-whats-next/
What’s Next for Marketplace Startups? - Andreessen Horowitz
Download Qoorio to comment, talk & learn
Become Open HumanFAQBlog