I want to find a way out of the conflict between business owners and people working for pay. The first states that it is impossible to find good ones. Second, complain unloved and low rated.
In my opinion, one of the most important aspects is CORPORATE CULTURE. It’s a work environment, relationships. I’ve seen companies in depressed cultures where even great products don’t help move from the point of death.
The organization is sick when there is fear; people cannot make decisions without asking their leader; everything in the company is structured and scripted.
What to do? You can start by talking to people about how they feel. Or allow them to work in three directions:
1. What annoys them, hindets work, and what you need to eliminate from the organization.
2. What is good and what needs to be strengthened.
3. What new things to bring to improve the work environment, relationships, mood.
Let the team start from a brainstorming session, but at the end of the process they need to come with a list of 10 points for each direction.
The most important task for CEO or Business Owner will be to accept the list and execute it. Challenges lie ahead, but overcoming them will bring positive change. For person’s satisfaction sometimes is more important to see that Boss cares about you, than a one-time bonus. This affects good financial results. This has been proven by companies with high culture many times.