Managing large B2B teams in Lithuanian telecommunications company BITE, I made one discovery I want to share.
By setting the same goals and specifying how exactly to speak and when to contact the customer, the results of sales managers differed radically.
We then helped people identify the time of day when they themselves are most productive and can best manage attention. The results have greatly improved.
We then allowed the scripts to be disregarded. And the results shot in to the sky.
Conclusion: Smart time management and reasonable freedom is the fastest way to success.
Be brave and flexible.
If you want to revive, renew and reinvent your activity wouldn’t it be handy to have an INNOVATION MANAGER?
Just as even the most expert surgeon can’t operate on himself, you need someone with an outside perspective.
A fresh pair of eyes and new brain can work wonders. By giving the doctor your trust and complete information, you’re on the way to being cured.
Every case is different, and you need not only deep experience of different kinds of innovation techniques, but also be able to gauge how it will impact your specific organization.
What kind of person becomes an INNOVATION MANAGER?
Usually they are generalists rather than specialists. These people can fit for so many different positions because they bring a wide-angle lens to a problem that a normal employee would just bring a close up view for. The best example is the main character from a TV series “Pretender”, Jarod who can quickly master complex skill sets to successfully impersonate any profession. It sounds unbelievable but these kinds of people really exist and can create huge benefits for those who are looking for effective innovations.
How does an INNOVATION MANAGER Operate?
Studies indicate that our ability to think creatively comes one-third from genetics; but two-thirds of the innovation skill set comes through LEARNING and UNDERSTANDING different skills then PRACTICING, EXPERIMENTING
and at the end ASSOCIATING them.
So, an INNOVATION MANAGER will come to your “home” – company, he is going to
to observe everything like an anthropologist or social scientist.
He carefully looks for small behavioral details—in the activities of customers, suppliers, and even cleaning ladies of your office—in order to gain insights about new ways of doing things.
Then he is going to talk to as many team members as possible, including an engineer, a stay-at-home dad, and a designer to identify what kind of innovation could benefit your business or organization.
The most important role of INNOVATION MANAGER is to find THE RIGHT QUESTIONS.
Is it a new team?
Is it a management technique?
Is it a product?
Is it service offer?
Is it a marketing campaign?
Is it a communication campaign?
Is it long-term vision?
Is it turnover?
Is it a leadership skill?
Is it the atmosphere?
Is it meaning of work?
Is it the engineers?
Is it the front-line workers?
Is it the office?
Is it the motivation?
Is it the general mood?
Is it clients service?
Is it proceeding?
Is it logistics?
What is it?
‘If we did this, what would happen?’”
Bringing all the team together, mixing them with new professionals from outside, asking to imagine a completely different alternative can lead to truly original insights.
In these ways INNOVATION MANAGER will find the ANSWERS together with the team and will develop the creative spark in everyone.
The best historical example is the “Medici effect,” referring to the creative explosion in Florence when the Medici family as “INNOVATION MANAGER” of that time brought together people from a wide range of disciplines—sculptors, scientists, poets, philosophers, painters, and architects. As these individuals connected, new ideas blossomed at the intersections of their respective fields, thereby spawning the Renaissance, one of the most inventive eras in history.
If you want a Renaissance in your business – just reserve a call :)
If you still believe your words are unworthy to share, you are 𝕋𝔼ℝℝ𝕀𝔹𝕃𝕐 wrong...
One little phrase can change someone else's mind and here are the books with stories that will encourage you:
◇ 𝓐𝓷𝓭 𝓣𝓱𝓮𝓷 𝓘 𝓜𝓮𝓽 𝓜𝓪𝓻𝓰𝓪𝓻𝓮𝓽: 𝓢𝓽𝓸𝓻𝓲𝓮𝓼 𝓸𝓯 𝓟𝓮𝓻𝓼𝓸𝓷𝓪𝓵 𝓣𝓻𝓪𝓷𝓼𝓯𝓸𝓻𝓶𝓪𝓽𝓲𝓸𝓷
Book by Rob White will teach you how to learn from other's around, and the simple truth, - that being yourself is more than enough.
My honest review of the book:
◇𝓣𝓱𝓮 𝓦𝓲𝓽𝓬𝓱 𝓸𝓯 𝓟𝓸𝓻𝓽𝓸𝓫𝓮𝓵𝓵𝓸
By Paolo Coelho will empower you to spread the little knowledge you got
◇ 𝓣𝓱𝓮 𝓢𝓮𝓬𝓻𝓮𝓽 𝓛𝓲𝓯𝓮 𝓸𝓯 𝓜𝓪𝓻𝓲𝓵𝔂𝓷 𝓜𝓸𝓷𝓻𝓸𝓮
Book by J. Randy Taraborrelli, will open your eyes to how a person with bipolar disorder managed to make the whole world fall in love with her.
If she did it, you can do it too!