In 2021 I decided to commit sharing more failure stories on social media and less of “Look, my dear network how well I am doing!”
So here is my fourth story:
My whole career I did business problem solving. To be honest, mostly successfully thanks to learnt LEAN thinking methodologies. After a while I got really confident in this area.
So when a colleague asked me if I am willing to solve a cost reduction problem, with no doubt I said 'Yes!' He did try to scare me a bit that others already had unsuccessful attempts, but this didn't bother me. I still felt confident to 'crack this nut.'
Well, things didn't go as expected. I did extensive data analysis for months but I could not find the factors to reduce the cost without incurring them in other business parts.
Two lessons learnt here:
1️⃣ Be humble about yourself and your capabilities.
2️⃣ Sometimes bringing transparency in business is a great achievement too.
I would love to hear your failure stories too! Please share it in Comments.
Last year when the air pollution in India 🇮🇳 was at record heights “bottled fresh air" was being sold.
This is a sad, yet necessary, example of a temporary countermeasure applied to solve a problem.
LEAN problem solving encourages you to consider two types of countermeasures:
👉 Temporary - apply a quick fix to stop the bleeding.
👉 Permanent - prevent the problem from happening again.
In most cases you need both, so I hope India's air pollution problem will be addressed with permanent countermeasures.
With the recent developments of artificial intelligence (AI) adoption, more and more people started to worry about the future of their jobs.
While the future of work will certainly change, I believe we don’t need to worry as we will always need humans. Humans who are capable to work together with machines and have strong problem solving skills.
👉 Check out my blog post on “5 steps to become a problem solving rockstar in the digital era”.
I am interested to hear your experiences with problem solving. Any tips & tricks or handy 🛠 you use?
Yeahh! 🎉 I found the root-causes of my problem, so it’s crystal clear what I need to do next...
Well, not always. Problem solving process is not as easy as many think. Although finding root causes is indeed one of the most important and hardest steps, usually you don’t stop there!
Once your root-causes are identified and confirmed with #gemba (i.e. actual place where value is created) evidence, then you need to take a short break and synthesize your findings into a logical story line.
❌ Remember! Your root-causes are NOT your countermeasures. Based on the insights from your root-cause analysis, you need to define actions which will influence your problem. Creative thinking here can be handy and don’t forget to target things which are in your sphere of influence.
What are your experiences with problem solving?