My dad used to always tell me that "there is no such thing as a free lunch in life..." I guess this lesson is good to remember when we think of "free social media", which is actually not free!
This was such a good reminder when I watched "The social dilemma" documentary on Netflix over the weekend. While using social media is free for us, our data is traded with companies which target us in selling their products or services.
There is a whole army of smart engineers behind it who are continuously analyzing our behavior on social media to see how they can attract us to spend more time on their platform. And those tricks work well!
While I see more positive things than negative about social media, I am aware that we need to be alert in our usage. My favorite way to limit browsing time is by turning-off notifications.
What are your thoughts on this topic?
With the recent developments of artificial intelligence (AI) adoption, more and more people started to worry about the future of their jobs.
While the future of work will certainly change, I believe we don’t need to worry as we will always need humans. Humans who are capable to work together with machines and have strong problem solving skills.
👉 Check out my blog post on “5 steps to become a problem solving rockstar in the digital era”.
I am interested to hear your experiences with problem solving. Any tips & tricks or handy 🛠 you use?
Last year when the air pollution in India 🇮🇳 was at record heights “bottled fresh air" was being sold.
This is a sad, yet necessary, example of a temporary countermeasure applied to solve a problem.
LEAN problem solving encourages you to consider two types of countermeasures:
👉 Temporary - apply a quick fix to stop the bleeding.
👉 Permanent - prevent the problem from happening again.
In most cases you need both, so I hope India's air pollution problem will be addressed with permanent countermeasures.
What a great story how Jeff Bezos used a 5Whys technique to find the root cause of a problem.
A few pitfalls I have experienced when using 5WHYs in problem solving process:
❌ Start asking WHY too early. 5 whys is effective when we already have a well scoped problem by e.g. using Pareto charts.
❌ Stop with WHY question too early. Tip: usually you know that you found a true rootcause when you can make an action.
❌ Forget to include gemba (actual place where value is created) evidence at each WHY step. This is crucial to show that you don’t rely on assumptions.
Most importantly, remember to ask WHY instead of WHO. We cannot ever blame people, it is usually the process to be addressed.