High-tech toilets with lots of buttons was one of the things that surprised me quite a bit when I arrived in South Korea back in 2009 for my exchange study year.
So today in 2020 I am not surprised that their neighbour Japan has just announced to introduce transparent public toilets which are made from "smart glass." When the toilet is occupied and locked, the glass gets tinted.
Shigeru Ban, the Pritzker Prize-winning architect came up with this solution to address the wide spread problems with public toilets that they are usually dark, dirty and unsafe.
I find this solution very creative, although it is not yet clear how effective it will be to address the problems. According to local respondents their trust and willingness to use toilets won't increase or might even discourage from using.
What do you think? Would you use such a toilet?
Last year when the air pollution in India 🇮🇳 was at record heights “bottled fresh air" was being sold.
This is a sad, yet necessary, example of a temporary countermeasure applied to solve a problem.
LEAN problem solving encourages you to consider two types of countermeasures:
👉 Temporary - apply a quick fix to stop the bleeding.
👉 Permanent - prevent the problem from happening again.
In most cases you need both, so I hope India's air pollution problem will be addressed with permanent countermeasures.
With the recent developments of artificial intelligence (AI) adoption, more and more people started to worry about the future of their jobs.
While the future of work will certainly change, I believe we don’t need to worry as we will always need humans. Humans who are capable to work together with machines and have strong problem solving skills.
👉 Check out my blog post on “5 steps to become a problem solving rockstar in the digital era”.
I am interested to hear your experiences with problem solving. Any tips & tricks or handy 🛠 you use?
Yeahh! 🎉 I found the root-causes of my problem, so it’s crystal clear what I need to do next...
Well, not always. Problem solving process is not as easy as many think. Although finding root causes is indeed one of the most important and hardest steps, usually you don’t stop there!
Once your root-causes are identified and confirmed with #gemba (i.e. actual place where value is created) evidence, then you need to take a short break and synthesize your findings into a logical story line.
❌ Remember! Your root-causes are NOT your countermeasures. Based on the insights from your root-cause analysis, you need to define actions which will influence your problem. Creative thinking here can be handy and don’t forget to target things which are in your sphere of influence.
What are your experiences with problem solving?